CFCN - Sunday, May 26, 2024 - 09:00 a.m. (ET) - Segment #4

The winds are notletting up at all here. We're going to seesome power outages. Number one thing to preparefor is extended power outages. Are you prepared? You can be with a GeneracHome Standby Generator. When a power outage occurs, your Generac Home StandbyGenerator automatically powers up, using your home's existingnatural gas or propane, so your life goes on,without disruption. You and your family arecomfortable, safe, and secure. Stay tuned, to get overa $700 value free, on the most popular homestandby generator in the world. With the Generac,we don't have to worry about whetherwe lose power or not. If the utility company does not come through,our Generac does. Having the Generac generator, I felt secure thatif there was a power outage, I didn't have to worryabout it, that there would be heatin the home. There wouldn't bebusted pipes. After the hurricane happened, we just want to beprepared for anything. Generac generatorsare designed, engineered and built for the purposeof generating power. 8 out of 10 homegenerators are Generac, and have thousandsof satisfied customers. How many timeshave you heard people say, I never want to gothrough that again? Well, the next timeyou go through it, don't make itso hard on yourself. Have a Generac HomeStandby Generator. Call or go online now to requestyour free quote with one of Generacsnationwide dealers. And if you call now,you'll receive a free 5 year warrantyvalued at over $700. The call is free,the quote is free, and there's no obligationto buy, call or go online now. So the next timethere's a power outage, your home powers up.Power your life with Generac. Call or go online to requestyour free quote today. [TYLER BARROW] # 1 [ALESIA FIELDBERG] FOR LOCAL [TYSON FEDOR] BREAKING NEWS [TARA NELSON] WERE IN YOUR COMMUNITY. WERE COVERING THOSE STORIES THAT ARE MOST IMPORTANT TO YOU. [TIMM BRUCH] DETAILS ON THIS ARE JUST COMING IN NOW. CTV NEWS CALGARY #1 FOR LOCAL, BREAKING NEWS. ( ) ( ) Stop dreaming. Start shopping. Red Tag Days are on at Toyota, with great offers on select models. Find yours at ShopToyota.ca Okay, and root beer to drink? No. [gasping] What? He didn't get root beer? I'm getting frozen root beer. Oh! Try frozen A&W root beer with sweet cream. (Upbeat instrumental music) (Upbeat instrumental music) >> Ordering fast food at a restaurant? The person cashing you out may be halfway across the world. Yeah, virtual cashiers are popping up in more stores, sparking a conversation on the impact that could have on the fast food and service industry, if they were to become more mainstream. For more on this, we're drawn by retail expert Doug Stevens. Nice to see you this morning. >> Great to see you, Lindsey. >> Okay, I need you to explain this a little bit to me, because this is not a self-checkout, right? This is a remote cashier. What's the difference here? >> Yeah, so if you've called into your cable company or your cell phone provider lately, you know very well that your call is in all likelihood being taken by somebody who's outside the country, maybe in the Philippines, maybe in India. And that's been the case in the telco industry for a long, long time, but now fast food operators are now looking at the same technology, usually in combination with a kiosk. So they want to promote self-ordering or self-service. But if you have a question about the menu, they're basically routing you to someone who may be overseas who is now fulfilling that customer service obligation. And the reason that they're doing it, this is going to come as a real shock, I know, but it's financial, because the minimum wage, let's say in a place like the Philippines is $3.75 an hour US, compared to a market like New York City, for example,h isbout $16 for minimum wage. So it's a huge finci incentive, obviously. >> Lindsey: I would suspect the unions aren't too happy with this. >> Indeed. Yeah, and I think that's a good point. And it sort of goes to what is the public response here. And you mentioned unions, obviously organized labour is certainly looking at moves like this, and other moves into the future as a threat to employment. Consumers too, I think, I saw Freshii was shown in the intro there. Freshii was a company that in 2022 actually tested out this technology, and was met with a degree of outrage by consumers, and they actually discontinued use of that technology. So I don't think that there's a high degree of comfort right now among consumers with this, either.

>> And Doug, when I was looking at that footage of, you know, somebody coming up, and they're at a fast food restaurant, is that the only places that we're talking here? Are we talking about grocery stores? That type of thing as well, or strictly for sort of fast food locations? >> You know, I think that Lindsey, it's really a progression, you know, and what we're seeing, I mean, if you sort of pan out and you look at this whole issue of off shoring of labour, it's not new. We've seen it, you know, since the 1970s in manufacturing and then through the '90s and early 2000s, when it came to more white collar jobs like customer service and call centers. And now it's sort of seeping into the fast food industry. But if we look forward, I think there's actually something on the horizon that could be far more dystopian. And that is ultimately the combination of technologies like AI and robotics, we're hearing about every day, that could essentially very soon take over every job in a fast food restaurant, and a lot of other retail service scenarios. So we could be talking about tens of thousands of people who are suddenly unemployed. >> That's what I was going to ask you about, obviously, I don't want anybody not to have a job. But I'm just thinking about cost structure within a company. And the fact that, you know, they're saving money by hiring people who are outside of the country. But then you go a step further, and why not just implement AI at this point? >> Well, and this is actually the, you know, the case. OpenAI who owns chatGPT recently showed an experiment that they've been operating with an AI-infused robot that can not only perform a lot of very basic functions that you would find in a fast food setting or a retail setting, but it also has this weird capability to begin reasoning, to begin to, you know, make intelligent suggestions and form intelligent thoughts. So we really are potentially on the brink of something that is going to make what we're talking about today look, you know, mild by comparison. So it really raises a lot of, not only financial issues, obviously companies that, you know, companies want to save money and drive that to the bottom line, but it really raises a lot of social issues. What do we do with a country where suddenly entire professions are unemployed? How do we look after these people? It raises the specter of things like universal basic income and programs like that to provide a safety net. >> Good point Doug Stevens, thanks for joining us. >> Always a pleasure. Thanks, Lindsey. >> Carley Fortune has had the good fortune of topping bestseller lists since her debut novel Every Summer After, which came out in 2022. So talented. She followed that up with Meet Me at the Lake, which was promptly snapped up for adaptation by the Duke and Duchess of Sussex, obviously. And now she's back with a book that'll have you packing your bags for PEI. There's the cover there. Love the cover art as well. This Summer Will Be Different sees best friends Lucy and Bridget heading to the island to eat their body weight in oysters, leaving their boy drama behind. But Lucy accidentally starts a love affair with the one person on the island who's totally off limits. Did I do a good job of setting that up? >> You did a great job. That's perfect. Thank you. >> Congratulations. I was telling you off camera. I was so looking forward to, and everybody knows that watches this show. I've been looking forward to reading this novel. It is fantastic. >> Thank you. >> It's really exciting. This is-- I'm going to say your steamiest. Is that fair to say? >> Yeah, definitely my steamiest. It's also very sweet. >> It is. >> But yeah, it's a bit spicy. >> Okay, so we meet these two best friends. >> Yeah. >> They head out to PEI. One of them meets an attractive local guy who turns out to have a connection to the women. Set this one up for everybody. >> Yeah, so Lucy has one kind of, let's say a memorable night with a local oyster shucker named Felix, only to find out the next day that he is her best friend's younger brother and very, very off limits. And they promise it's never going to happen again. They're not going to tell Lucy's best friend, Bridget. But of course, every time Lucy comes back to the island on a girl's trip, she and Felix just can't stay apart. >> Lindsey: They can't stay apart. >> They can't stay apart. >> Lindsey: It's so exciting. Okay, so one of the things I love about your books, obviously, is the Canadian settings that you have. Tell me about PEI, because we've seen the ones-- he last two books in Ontario in that setting. PEI. So you had to do your research. You headed out there a couple of times, right? >> Yes, I did. You know, the first time I went to Prince Edward Island was when I was in my early twenties, like Lucy. I went with my best friend. And we ate our weight in oysters. We attended the National Oyster Shucking Championship there. >> Lindsey: Did you meet a Felix there? >> No, but I did-- but I did go to, we went to a restaurant in Charlottetown as soon as we got off the plane, sat down at the bar across from an oyster shucker. And he looked us in the eye and he said, where are you in from? And we said Toronto. And he said, "I'm sorry, welcome home." And it really stuck with me. And I love the island so, so much. The people, the food, the scenery. And of course, I loved Anne of Green Gables growing up.

>> Lindsey: Me, too. >> And I just like, I had this romantic notion of the island. And it just more than exceeded my expectations. It's such a beautiful spot in this country. And so special. And the people are so great. You're absolutely right. This is as much, I would say, an ode to female friendships, right? As it is to romantic relationships. And you, in fact, dedicate this book to your best friend Meredith. >> I did. Yeah. >> Lindsey: So what is this book saying about the power of friendship? >> Well, I, you know, Lucy and Bridget, they meet when they're in their early twenties, they're colleagues. And they become roommates. They share everything together. They tell each other all their secrets. And then of course, as we get older, Bridget needs-- she gets engaged. She moves out of the apartment, and they're trying to kind of figure out what their relationship is now that they don't do everything together. And they don't tell each other all their secrets. And so it's about, it's really about coming of age in your twenties and learning to stand on your own. This is like a journey for Lucy. She has to kind of find her own feet. And I think that friendships are so, so important as we get older. And I wanted to just kind of show how they change. >> Yeah. And the evolution of all of that. It's so true. >> Carley: The evolution. Exactly. >> Since we last had you in studio, since you and I last spoke, there was a big announcement about the adaptation of your second book, and really who had picked it up, which is the Duke and Duchess of Sussex, their company, bought the rights to Meet Me at the Lake. I know you can't say too much about it. >> Carley: I can't. >> Can you say anything at all? >> I can say that I am very excited. And I'm so happy with how things are shaping up. And hopefully there'll be more announcements-- >> Soon. >> Yeah. >> The evolution of your career has been really, really outstanding. It's been exceptional. But rightly so because your work speaks to so many people. >> Thank you. >> I love reading your books. What has this journey been like for you over the last couple years? >> It's been incredible. It's been surreal. I was a journalist previously and I felt like I was kind of at the end of my career. And so discovering how much I loved writing, it was such a joy and honestly a bit of a relief because I was in my late 30s and I felt like I'd finally found what it is I was meant to do. And the fact that I have three books now. I'm working on a fourth. >> I was gonna ask you. >> It's my job now and that is just spectacular. I'm so happy. >> Thanks so much for being here. >> I love being here. Thank you. >> Coming up Monday on Your Morning, author Kevin Kwan joins us live to talk about his latest novel, Lies and Weddings. Power outages can be unpredictable, inconvenient, and disruptive to your life, posing a real threat to your family's comfort and safety. When the power goes out, you have no lights, no refrigeration, no heating or air conditioning. The winds are notletting up at all here. We're going to seesome power outages. Number one thing to preparefor is extended power outages. Are you prepared? You can be with a GeneracHome Standby Generator. When a power outage occurs, your Generac Home StandbyGenerator automatically powers up, using your home's existingnatural gas or propane, so your life goes on,without disruption. You and your family arecomfortable, safe, and secure. Stay tuned, to get overa $700 value free, on the most popular homestandby generator in the world. With the Generac,we don't have to worry about whetherwe lose power or not. If the utility company does not come through,our Generac does. Having the Generac generator, I felt secure thatif there was a power outage, I didn't have to worryabout it, that there would be heatin the home. There wouldn't bebusted pipes. After the hurricane happened, we just want to beprepared for anything. Generac generatorsare designed, engineered and built for the purposeof generating power. 8 out of 10 homegenerators are Generac, and have thousandsof satisfied customers. How many timeshave you heard people say, I never want to gothrough that again? Well, the next timeyou go through it, don't make itso hard on yourself. Have a Generac HomeStandby Generator. Call or go online now to requestyour free quote with one of Generacsnationwide dealers. And if you call now,you'll receive a free 5 year warrantyvalued at over $700. The call is free,the quote is free, and there's no obligationto buy, call or go online now. So the next timethere's a power outage, your home powers up.Power your life with Generac. Call or go online to requestyour free quote today. YOUR COMMUNITY ITS OUR JOB TO GET THERE AS FAST AS POSSIBLE AND GET YOU THAT INFORMATION AS QUICKLY AS WE CAN ON TV AND ONLINE CTV NEWS CALGARY #1 FOR LOCAL, BREAKING NEWS. >> I'm a huge fan of F1 racing and when I found out that the Formula One exhibition is making its North American debut here in Toronto, I raced to the exhibition to experience it firsthand. It is an incredible space. 20,000 square feet that showcases the stories, the race cars, the cool gear that capture the growth of the sport. Take a look.

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