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CBCN - Saturday, May 25, 2024 - 12:00 a.m. (ET) - Segment #13

>>> Millennials and gen-z votes could makeup close to half of the electorate in the next election, and as ashley burke shows us, the prime minister and members of his caucus are trying to use social media to reach them. >> Reporter: these staffers work for environment minister randy boissonnault but in this case they're calling the shots. >> I'm going to say with confidence you're walking away. >> Reporter: they're directing social media videos that could hit with millennials and gen-z like this. The liberals have heard from young canadians they want authentic politicians. This is one way they're trying to wintrust. >> Going to have some videos that are fun and edgy and that say I'm real. >> Reporter: it's all part of an effort to win young voters. >> It's answering the questions that they have, speaking to the issues that they have on platforms that they are on. >> Reporter: trudeau's liberals need to win the support of canada's largest voting demographic or risk losing the next election. >> Right now, liberals are in the worst position with millennial voters and gen-z voters. >> You want to be able to afford rent? Then you have to vote for pierre poilievre. >> Reporter: in the last year, the liberals have pivoted with housing announcements and a budget focused on younger canadians. >> To ensure fairness for every generation. >> Reporter: but how do you get that message to younger voters who don't watch traditional news? Talk to content creators including danica nelson. She says that content creators are a way to meet this generation. >> They want to meet people where they are, and a way to do that is on social media. >> Reporter: the prime minister's office is also sharpening its social media game, doing more interviews with podcasters and making more videos explaining policy. >> Prime Minister Justin Trudeau: you may have heard of the capital gains tax. >> Reporter: that video getting millions of views, but whether that translates into trust and votes is too early to tell. Ashley burke, cbc news, ottawa. >> Erica: now it's time to dig deeper into the stories shaping our world. [ ] >> Erica: we found different ways seniors are using to avoid care homes and age in place. >> Turned a cold apartment building into a warm community. >> Erica: but first, canadians say yes to the U.S. government's vow to break up live nation and cut ticket prices. >> I think it's a great idea. >> Yeah. >> Erica: washington says it means business. Entertainment reporter eli glasner is here to breakdown the coming battle and what it could mean for fans. Well, eli, how did we get to this point where the U.S. is trying to break up ticketmaster and live nation? >> Reporter: so you may remember back in 2022 tickets for the taylor swift tour went on sale. There was massive demand, and the essentially the system crash buckled under the weather of the fans. Swift took ticketmaster to task, saying, "i'm not going to make excuses for anyone because we asked them multiple times if they could handle this kind of demand and they assured us they could. It's amazing that 2.4 million people got tickets, but it sucks that a lot of people went through several bear attacks to get them." this led to ticketmaster executives being hauled before congress and senators quoting swift song lyrics and the C.E.O. apologizing. >> May I suggest respectfully that ticketmaster ought to look in the mirror and say, I'm the problem. It's me. >> Senator, we absolutely agree. There are a lot of problems in this industry, and as the leading player, we have an obligation to do better. >> Reporter: but behind the scenes, the department of justice had already launched an investigation two years of looking how the company monopolized the industry. You'll remember that the U.S. country allowed ticketmaster

and live nation to merge back in 2010. They're locking venues into exclusive contracts, targeting promoters and others. It controls 60% of concerts in the united states and 80% of ticketing. As the attorney general said, fans should be able to go to concerts without a monopoly standing in their way. The lawsuit describes what live nation itself has touted as its flywheel business model, charging fees, attracts artist -- attracting artists, and then locking them into long-term deals. Now, ticketmaster says the lawsuit against live nation and ticketmaster won't reduce prices and fees, that artists set prices for their tickets while the venues set and keep the majority of ticket fees, not ticketmaster. >> Erica: well, all that said, the big question is if they succeed will it actually mean better ticket prices? >> Reporter: you know, I don't want to scare anyone, but maybe. Some say that ticketmaster's size allow it to take a smaller portion of each concert, and if live nation and ticketmaster were broken up, artists could charge more since smaller promoters would take more. Others say convenience fees and service fees, that is part of the ticket price bloat so with less power and more competition those fees could trip. Now it's interesting to look at europe where they have legislation about open ticketing. That means that multiple companies can sell tickets for the same tour, which is why you may have heard about taylor swift fans flying to see her in paris. Even on its own, some say ticketmaster has too much power, and they're calling on the government to go further, breaking ticketmaster up into smaller regional companies. >> Erica: okay. In the meantime, while this suit unfolds, what can people do to score cheaper tickets? >> Reporter: first, be patient. These antitrust lawsuits take a very long time. We can get a whole new understanding and a look at the inner workings of live nation, but the change, even if it comes, is far down the road. If you can't afford a trip to paris, which is still a lot of money, we spoke with a personal finance expert, barry choy. He says the right kind of credit card could be an advantage. >> The only way around ticketmaster is hope that your credit card provider has exclusive concert offers. One provider had partnered with the taylor swift tours to get better access. That doesn't mean you get better prices, just better access to tickets. If you're an american express ticket holder, you get access to american express experiences. You can also look at any cash back or points you have. >> Erica: but with credit cards, you have to remember the interest fees. What are artists saying? >> Reporter: people who took on ticketmaster earlier like bruce springsteen, taylor swift, eddie vedder of pearl jam, they didn't say anything. I spoke to other artists who wouldn't go on record because of fear of reprisal. Some in the industry are looking at simpler solutions. Our colleagues at "marketplace" spoke to richard jones. He's the manager of the pixies. Last summer, in the past, they actually went around ticketmaster, selling their own tickets, and he has an idea to put cheaper tickets on the market. >> We'd like to see reselling tickets at a profit illegal. There will be more tickets to go around at the correct price. >> Reporter: others say there's always going to be a secondary market whether it's legal or not. >> Erica: yes. Where there's a will, there's a way. So that's the U.S. what is canada doing? >> Reporter: well, we spoke to the competition bureau. They said they are working with their american counterparts, but they also work

confidentially, so they cannot confirm whether or not they're conducting their own investigation. I will say that a lot of artists that I spoke to say that canada should follow washington's lead. >> Erica: cbc senior entertainment reporter eli glasner. Thanks for breaking it all down. [explosion] [dynamic] How can any of this be fair? It shows you where it starts, where it ends. Andrew:Where we're all aboutexplaining and expanding. Bleeding gums? Hold on. It could be a sign of gingivitis. Listerine mouthwash contains antibacterial essential oils that kill up to 99.9% of germs and fight plaque and gingivitis. Listerine. Trusted for generations. With 125 years of germ-killing power. Summer starts... now! The new dq Summer Blizzard Menu. New Peanut Butter Cookie Dough Party, New Picnic Peach Cobbler. And more delicious flavors. Start summer now! Only at dq. Happy tastes good. ( ) Milestones aren't for looking back— They remind us to keep moving forward. Introducing Mazda's largest 2-Row suv. With hybrid power... ...and spacious versatility. Made for more meaningful journeys. The first-ever Mazda cx-70. Available as a Mild Hybrid Inline 6 Turbo or as a Plug-In Hybrid. ( ) Happy birthday, big guy. Your old minivan? Your old minivan. It still runs? Like new! And thanks to Fountain Tire's trusted, reliable service, you'll be driving this for a loooong time. Never getting rid of this baby. Great. And of course! Quality tires. Why's that guy there? Because honey. Wherever you go, Fountain Tire's right there with you. Do you like music? I made a mixtape! (Parents excitedly chuckle) ( ) I'm lost in love... (Electronic chime) So lost in love with you Get started for free on eharmony. (Giggling) Must be 18 or older to join. Get who gets you. eharmony. Nutty...and sweet. Latte macchiato. ( ) This one is for the prize? Intenso. No, cool. Definitely iced. ( ) Sweet. Bye. Nespresso, what else? It's Leon's Storewide Super Sale! Save up to 50% on furniture. Save up to 50% on mattresses. Plus, get an l2 washer and dryer set for only $998 including a 2 year warranty! Ends Wednesday! They'd help you too (Applause, cheers) See you through Whatever life looks like to you, we're here for it. For life as you know it. Insurance, investments, advice. Canada Life. [rock] go hard go wild Woman: And the crowd goes wild! you fear the blood the sweat the tears We fight the best we can. Man: We build our own legacy. Arena announcer: She scores! [ ] >> Erica: how more and more older canadians find options for staying at home. >> Think you can't be stuck in the way you've always done things. >> Erica: from sharing homes to forming communities with neighbours facing the same challenges. >> You have your independence. Your independence means so much to everyone. >> Erica: it's called aging in place, and when it works, everyone benefits. Christine birak takes us through those options and why they're catching on. [ ] >> Reporter: never before has the number of people nearing retirement been so high. By 2030, almost a quarter of canadians will be over 65. Since the pandemic, surveys show 96% of older adults would do everything they can to avoid living in institutions. Many are afraid of long-term care, and vacancies are up in expensive retirement homes, too. What most older adults say they want is to age in place but they've got either too much house or too little support. So what is aging in place and what are some ways to make it work? >> As people age, they want to continue to be able to live their lives as they have, so aging in place is a part of that. Living in the community that they know, having access to

services and supports in their neighborhood. [ ] >> Reporter: one way of doing that is coliving. Friends or acquaintances buying a house together. In 2018, we met london, ontario's golden girls. Phyllis, barb, and mary pooled their money to buy this house. Five years on, we wantseded to ask how it's going. Mary is leaving to help out her family. Co-living isn't something barb and phyllis ever imagined when they were younger. Now in their 70s -- >> When somebody says barb, supper's ready, oh, good. >> Hallelujah. >> Yeah. >> I paid way more in rent than I pay per month to be here. >> Imagine that. >> That was just rent. That wasn't anything else. >> Shows where the money goes. >> Reporter: they share all food and home expenses. Receipts go in the bowl. >> At the end of each month, we have a finance meeting. >> Reporter: cleaning and daily cooking duties, all shared, too. Who's the best cook? >> Oh, I'm not going to ask that. >> Reporter: it's all very cordial, well organized, and caring. >> People ask what about when you're feeling grumpy or when you have a fight? >> Reporter: it's important to be flexible. >> It's important to listen to what other people are saying and try to find a solution. >> Reporter: of course co-living isn't for everyone. Another idea canadians are exploring to help them age in place is called norc, naturally occurring retirement communities. Instead of community services, norc brings services to communities where 30% or more of residents are older adults. [ ] >> Reporter: about 70% of the residents living in this toronto building are over 65. During the pandemic, the birthday girl reached out to u.h.n., a hospital network, to ask about their fledgeling norc programme. >> Norc says, what do you need? Not what we can give you, but tell us what you need. >> Reporter: services like food care, paramedic clinics, access to exercise programmes. >> One of my favourite quotes by the residents is how this norc programme has turned a cold apartment building into a warm community. >> Reporter: this man is the director of the research programme that's running the programme. They looked at 2,000 communities housing about 217,000 older adults. Norc streamlined results. >> People are better supported and feel healthier in their homes where they've said they want to be. They're not going to end up in emergency rooms as often. >> Hey, mary. >> Come on in. >> Reporter: mary vigro says affordability has always been top of mind. Now 87, she lives alone, but she's not lonely. >> I've spoken to more people in the building. >> Reporter: when she fell and broke her hip inside her apartment, one of her neighbours noticed something was off. >> I had not taken in my newspaper, and I was dehydrating, so she got in touch with the custodian, and they opened the door and fortunately she saved my life. >> Reporter: with all the benefits and a silver wave looming, it's worth asking why aren't there more NORCs? McMASTER professor lori letz leads a norc study, finding that it could create an opportunity for governments to create healthy aging in their communities. Norc programmes aren't expensive to run, and they provide residents with a sense of purpose. This woman says she never did an exercise class in her life until she was 88. >> You have your independence.

your independence means so much to everyone and you're able to have that. >> You can't be stuck in the way you've always done things. You need to be open to there's more than one way to do something. >> Reporter: while long-term care will be there for those requiring 24-hour care, many of are working to age in place as long as they possibly can. >> Erica: christine, could governments move towards an aging-in-place model? >> Reporter: it would be a big shift. Experts we spoke to say supporting these retirement communities could really streamline services, bringing them to where older adults are. Already wait lists for beds in long-term care and assisted living are long. The federal government is giving provinces money to help canadians age with dignity. Residents we spoke with say NORCs can be the model for aging in place. It's already widespread in several regions in the u.s., but people here have to get behind it. >> Erica: how do you go about creating one? >> Reporter: before this, I hadn't thought about where I want to be living where I'm older. I like the golden girls arrangement, but it requires commitment and a bit of creation. I couldn't believe that mary was 87 years old and living alone. If you're interested in creating a norc in your community, you can go to norc communities and click on the "more" link. >> Erica: christine birak, thank you. >> Reporter: you're welcome. >> Erica: in less than two yak, canadians will be among -- two weeks, canadians will be among those celebrating the 80 anniversary of d-day. Adrienne is covering more on the story. >> Adrienne: the queen's own rifles pushed through, took and held the battered building. A beacon then, and 80 years later, canadians still come. >> Adrienne: the people who live there say that when veterans return to this spot on juno beach, the place where they landed on june 6, 1944, often they will ask the question, what happened to the wall? Where's the huge wall that protected them from the german fire that was coming from that house right there, the house that canadians ultimately liberated. It turns out the wall is not gone. It's not been destroyed. The beach has just reclaimed it. The sands have shifted, but the beach still holds the evidence of d-day all these years later. >> Erica: adrienne will host "the national" from juno beach june 6 to june 8.

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