'The worst place on earth': Former NHL star has harsh words for Toronto's Pearson Airport after massive flight delays
I live at Toronto Pearson International airport. The worst place on earth. I smell so bad. pic.twitter.com/PfdnHcO7Ad
— Ryan Whitney (@ryanwhitney6) June 6, 2022
Former NHL star Ryan Whitney called Toronto Pearson International Airport "the worst place on earth" after documenting his chaotic series of travel delays.
The former Pittsburgh Penguins hockey player was travelling from Edmonton, Alta. to Boston, Mass., on Sunday, through Toronto, when a series of delays left him stuck at the airport well into Monday.
Not exaggerating I have never seen a crazier scenario at an airport. Pearson has about 100 cancelled flights and hundreds of people in lines with one air Canada worker at the end. There can’t be more than 5 people working here. I’m gonna have a viral meltdown this is not good
— Ryan Whitney (@ryanwhitney6) June 6, 2022
"Not exaggerating I have never seen a crazier scenario at an airport," Whitney's initial tweet on Sunday evening reads. "Pearson has about 100 cancelled flights and hundreds of people in lines with one Air Canada worker at the end."
"There can’t be more than five people working here. I’m gonna have a viral meltdown this is not good."
On Monday, around 8:30 a.m. ET, Whitney updated people on social media that he is still at the Toronto airport. He followed that up with a video update, which now was 1.9 million views on Twitter.
"For people telling me to drive, I can't drive, they have my bags," he says in Monday's video.
He goes on to explain that he landed at the Toronto airport around 3:00 p.m. on Sunday with his second flight to Boston scheduled at 8:30 p.m. It took him about three hours to get through customs but then that flight to the U.S. was cancelled.
"At this point now I go and I see there is a 400-person line with two Air Canada workers," he says in the video.
"I wait in that line about six hours,...near the end of the line they closed it. We had to re-enter Canada, go through Canadian customs."
Whitney says he had a ride to Buffalo, N.Y., all set up but they won't be able to get his bags, so he was put on 8:50 a.m. flight to Boston.
But it didn't end there, when he showed up he was told he was actually booked on a flight to Montreal, then to Boston, that he did not know about and he couldn't get on the plane in time.
"I started laughing, what are you going to do," Whitney says in the video.
It’s over. I want to thank everyone for their Ts and Ps and the amazing chiclets listeners who reached out to help. Best fans on earth. The exact opposite of Pearson International Airport. God bless anyone who ever has to step foot in that hellhole pic.twitter.com/zH5tksOFFr
— Ryan Whitney (@ryanwhitney6) June 6, 2022
The story does have a somewhat happy ending, after Whitney posted an update just after 1:00 p.m. on Monday, June 6 saying he's finally heading onto a plane.
But that did prompt others to share their travel experiences at Toronto's airport, in addition to other airports around the world experiencing extensive crowding, flight delays and cancellations.
I've taken 6 Air Canada flight this month. Every single one was delayed. On my last direct flight, they forced me to check my bag. Once landed, they told me to go home (after 90 min wait) because they did not have the staff to unload the bags, and they would ship in 2 days.
— Seabass (@seabass_77) June 6, 2022
Honestly I don’t think it’s the airport. If you are flying AirCanada, that’s your problem. I was once stuck their due to canceled flights. Air Canada does next to nothing for there customers.
— Brad (@Brad57450138) June 6, 2022
To be fair, it's an issue around the world. Manchester Airport in the UK is currently a nightmare, many people suggesting that that is the worse in the world. Lots of reasons behind the crisis and not easily fixed either.
— Leia (@leia27971) June 6, 2022
I flew with Air Canada last week. I had no issues. They even give you masks, sanitizers & a bottle of water when you go on first class. Vaccines continue to prevent hospitalizations and save lives. There are now less people in the hospital with covid. Enjoy your trip.
— DebRN (@Deb91045494) June 7, 2022